Privacy Policy

I. Introduction

PIM Brands, Inc. (the “Company” “we” “our” or “us”) is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. 

This policy applies to information we collect: (i) on this Website; (ii) in email, text, and other electronic messages that you initiate via the Website; and (iii) our marketing contacts with you as permitted hereunder. This policy does not apply to information:  (i) collected by Us offline or through any other means, including on any other website operated by the Company or any third party (including our affiliates and subsidiaries); or (ii) to other websites to which we may link. We may post links on the Website as a way of helping you locate related information and products, however, when linking to another website, you must review that website’s privacy policy because other websites may not protect or process your information in the same manner as the Company. 

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use the Website or provide the Company with any of your personal information. By accessing or using the Website and/or by contacting the Company and providing any personal information, you consent to the collection and use of information by the Company in accordance with this privacy policy. If you have any questions regarding this policy please contact our Privacy Officer as set forth in Section XIV below.   

It is our policy to post any changes we make to our privacy policy on this page which we may do from time to time without prior notice, except that if we make material changes to how we treat our users’ personal information, we will notify you by email to the email address you have provided us (if applicable) and through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. Please ensure that we have an up-to-date email address for you, and for periodically visiting our Website and this privacy policy to check for any changes. 

II. Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 is authorized to use, or provide any information to, the Website and we do not request, or knowingly collect, personal information from children under 13. If we learn of any mistaken or inadvertent collection or receipt of personal information from a child under 13 through their misuse of the Website, we will delete that information from our records. We ask all parents and guardians to assist us in our efforts by prohibiting children under the age of 13 from providing the Company with any personal information or using the Sites without parental oversight and assistance. If you believe we might have any information from or about a child under 13, please contact us at [email protected]  

III. Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information: 

  • related to an identified or identifiable individual (“personal information”) such as name, postal address, e-mail address, telephone number, or any other information the Website collects that is defined as personal or personally identifiable information under an applicable law, including but not limited to your Internet protocol (IP) address; 
  • that is about you but individually does not identify you, such as your browser or device type or internet service provider, the websites from which you link to our Website, and aggregated, non-identifying information that is derived from your personal information (such as the number of users accessing our Website from a particular ZIP code) 
  • about your usage of the Website and other sites which link to and from the Website. 

We collect this information: (i) directly from you when you provide it to us, either through the Website or directly when you contact us; (ii) automatically as you navigate through the site; and (iii) from third parties, for example, our marketing and sales partners Information collected automatically may include usage details, IP addresses, and information collected through cookies, pixels, web beacons, and other tracking technologies. 

IV. Information You Provide to Us

The information we collect on or through our Website may include: 

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of subscribing to our newsletters. We may also ask you for information when you enter a contest, promotion, or sweepstakes sponsored by us, and when you report a problem with our Website. 
  • Records and copies of your correspondence (including email addresses), if you contact us. 
  • Your responses to surveys that we might ask you to complete for research purposes. 
  • Your searches on the Website. 

V. Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Website, including traffic data, logs, and information about your device and internet connection, including your IP address, operating system, and browser type. 

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).  

The information we collect automatically is statistical data and may include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to store information about your preferences and recognize you when you return to our Website. 

The technologies we use for this automatic data collection may include: 

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. 
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. 
  • Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Disabling cookies may impact how you view and interact with the Website, including rendering some features unusable. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

VI. Third-Party Use of Cookies and Other Tracking Technologies

Some content on the Website, including the automatic data collection technologies discussed above, are served by third-parties, including ad networks. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content, including advertising about our products.  

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.  

VII. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information: (i) to present our Website to you; (ii) to provide you with information, that you request from us; (iii) to display advertisements for our products on the Website or on other websites you may visit; (iv) to fulfill any other purpose for which you provide it; (v) to notify you about changes to our Website; (vi) to allow you to participate in any contests, promotions, or sweepstakes on our Website; (vii) in any other way we may describe when you provide the information, or (viii) for any other purpose with your consent. 

VIII. Marketing Communications

We may use your information to contact you directly about our products that may be of interest to you. If you do not want us to use your information in this way, you can opt out by notifying us of your intent to unsubscribe from such communications either by clicking the “unsubscribe” link contained therein or contacting us at: [email protected] Please note that even if you opt out of marketing messages you may still receive communications from us regarding services or transactions such as communications relating to changes in our legal terms, which relate to purchases you have made, or answers to questions you send to us. 

IX. Lawful Basis of Processing

We collect and process your personal information under the following lawful bases: (i) with your consent as provided hereunder and (ii) to fulfill our legitimate interest in conducting our business as described herein, including, but not limited to, contacting you about our products, responding to your requests, facilitating contests, promotions and sweepstakes, or performing market research. 

X. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 

We may disclose personal information that we collect or you provide as described in this privacy policy: (i) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred; (ii) to fulfill the purpose for which you provide it; (iii) with your consent. 

We may also disclose your personal information: (1) to comply with any court order, law, or legal process; (2) to enforce or apply our terms of use available at; (3) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.  

XI. Access and Correction

If you are a Australian user of the Website you have a right to request access to, or a copy of the personal information we process about you as well as a right to requires that we correct or supplement any inaccurate or incomplete personal information we process about you.  If you wish to review or correct any of your personal information that we collect or store as outlined under this privacy policy you may contact us via postal mail at the address set forth below or via email at [email protected]. Please note that your right to access or correct personal information may be subject to certain legal restrictions including, but not limited to, information that references other individuals or confidential commercial information. The Company may require you to provide additional information in order for us to process your request such as information required to confirm your identity. Upon verification, the Company will use commercially reasonable efforts to provide you with access to such personal information, or corrections, as applicable, within thirty (30) days.   

XII. Users Outside of the United States and/or Australia

If you are visiting the Website from a location outside of the United States, your connection will be through and to servers located in the United States. All information you receive from the Website may be created on servers located in the United States, and all information you provide may be transferred to or maintained on web servers and systems located within the United States. The data protection laws in the United States and other countries might not be the same as those in your country, although we maintain the Website and this policy in accordance with the applicable privacy laws of Australia. By using the Website or submitting information to us, you specifically consent to the transfer of your information to the United States and to the facilities and servers we use, and to those with whom we may share your information. 

XIII. Data Security

We have implemented commercially reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers.  Unfortunately, no transmission of information via the Internet can be completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.  

XIV. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: 

PIM Brands , Inc.. 

c/o Privacy Officer 

One PIM Plaza 

Park Ridge, NJ 07656 

[email protected] 

Or via our toll-free number: 

 US: 1-800-369-7391 

Australia: 1800 959 858 

New Zealand: 0800 262 757